Refund policy

Your satisfaction is GUARANTEED. 

In the unlikely event that you are not happy with your purchase, you have ten days from your date of delivery to return your sunglasses for a refund of the purchase price, minus a $4.95 fee. You are responsible for the return shipping fee.

Before you return — quick note

If your frames feel a little different than expected, that’s common with petite-fit sunglasses. Most people are used to oversized frames.

Before sending them back, take a moment to read The New Hairstyle Effect: Why Sunglasses That Actually Fit Small Faces Can Feel Wrong At First— it explains why the right fit can feel “off” at first.

Of course, if they still don’t feel right, your 10-day try-on always applies.

Contact info@ellosunglasses.com with your order number to get the process started. 

All International sales are final without refunds.